Cancellation Policy

-All class bookings are final once confirmed. Payments & Refunds -All payments are non-refundable. -We do not offer cash refunds or card refunds for any cancelled or missed classes. -Where applicable, Forza class credits may be issued in accordance with the terms below. Rescheduling & Credits (Individual Bookings) -Individual bookings may be rescheduled or credited if cancelled at least 12 hours before the class start time. -Cancellations made less than 12 hours before the class start time are considered late cancellations and are not eligible for rescheduling or credits. Cancellations must be done through your online account. Messaging the teacher, emailing, or sending a direct message is NOT a valid form of cancellation. -Missed classes (no-shows) are not eligible for rescheduling or credits. -Late cancellations and no-shows on any Unlimited plan will incur a £10 fee. Account Credits -Have no cash value -Are non-transferable -Must be used within their stated validity period -Credits may only be applied to future Forza classes. Agreement to Terms By completing a booking, you confirm that you have read, understood, and agreed to this policy.